Shipping policy
Traceable Shipping
All orders are shipped with traceable shipping. Make sure you write the correct information in your order, so the package ends up with you.
Shipping is calculated at checkout
Due to high volumes at the moment, it takes a few extra days to send out your order.
Sometimes our products may be on preorder. So it is important that you check the description on the garment because it always says all the info.
Pre-order means that the delivery time is longer than usual. You cannot cancel a pre-order. You must wait until you have received the product. You can then return within 14 days.
We use preorder because our products are popular and can be sold out quickly. I always try to keep the dates but the shipping etc I can not do anything about unfortunately. Once I have received the preorder products, it usually takes 1-2 working days for you to receive the package.
If a few working days have passed and you have not received your package or lack info, do the following: Write an email to montenbusiness@gmail.com where you explain your case. Remember to tell us your order number also.
All packages are sent with postnord so if you download their app you can always track it there.
Delivery to countries outside the EU with customs? You as a customer are always responsible for the customs costs. Into your country.
If you have any questions do not hesitate to contact montenbusiness@gmail.com